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21 October 2008 @ 09:40 am
Fraudulent charge  
Um...so I check our banking online very single day. And yesterday, there was a $300 discrepancy in our listed funds, and our "available" funds. I sat there all day trying to think of what $300 we spent over the weekend that hadn't cleared yet, and couldn't come up with a darn thing. "Maybe," I thought, "it was bill xyz." Because even though it had already cleared, sometimes places put a "hold" on funds that takes a couple of days to release. This morning, I logged on, expecting to see that discrepancy gone. Oh, it was gone all right. No discrepancy, because our account was debited for $302.30.

Now, that number feels vaguely familiar. But all of our roughly $300 bills (the truck payment, getting my car fixed this month, etc) have already cleared, and heck if I can think of anything else we've spent $300 on this month. Neither can my husband. And the company name that appears next to the transaction is: DRI MSOCON BuyUSA http support and then it trails into transaction numbers, and gives no 800 number to call - no number to call, period. Even the lady from our bank agreed that was unusual, especially in a transaction that large.

I'm pretty sure we've been the victims of identity theft. Again. But part of me is still thinking "What if this is some bill you've forgotten about?" But come on - you don't forget a charge that size. And the name isn't Comcast, or Verizon, it's some jacked up unrecognizable thing. So I'm on my way to the bank to dispute the charge and shut down our debit cards. Again. *sigh*

ETA:

Since this entry has received so many hits from other people googling DRI MSOCON, I thought I would update it. 

~ YES, we were the victims of ID theft. 

~ YES, the name DRI MSOCON reflects a software purchase, most likely a Microsoft product, such as an Office update.

In our case, our card's fraud alert branch called us two days after I noticed the charge and canceled our cards.  Independently, they had noted the charge as suspicious, and were calling to ask us if we had authorized it.  I told the nice lady that no, we had not, and yes, we had already disputed the charge and canceled our cards.  she, in turn, told me that the charge was made to "a software distribution company" in Germany.  My impression was that the foreign nature of the company and the size of the transaction were what raised the red flags. 

In any case, we got the money back and our cards have been replaced with new ones.  The software company itself sounds legitimate, but the charges to it were not.  1. We use Mac, and have no need to order an update package of MS Office.  2. If we did, we would not order it from Germany.
 
 
 
"Connoisseurs of Difficulty"kistha on October 21st, 2008 07:08 pm (UTC)
Hope it all went well.

Loves
jomadge: PD - gangjomadge on October 21st, 2008 07:32 pm (UTC)
I posted, then removed, a panicked response because there used to be a software bootlegging operation called BuyUSA ... turns out, they're shut down. However, there's an overseas mailing company with that name: http://www.buyusa.co.nz/about/

Also an online shopping site: http://whatstobuyusa.com/

I'd still say better safe than sorry. Put a freeze on your debit card and contest the charge.
(no subject) - rhienelleth on October 21st, 2008 07:59 pm (UTC) (Expand)
this just happened to me - (Anonymous) on November 6th, 2008 04:31 pm (UTC) (Expand)
Re: this just happened to me - rhienelleth on November 6th, 2008 04:34 pm (UTC) (Expand)
(no subject) - (Anonymous) on November 6th, 2008 09:48 pm (UTC) (Expand)
(no subject) - jomadge on November 6th, 2008 10:23 pm (UTC) (Expand)
(no subject) - (Anonymous) on November 7th, 2008 06:37 am (UTC) (Expand)
(no subject) - jomadge on November 7th, 2008 08:51 am (UTC) (Expand)
(Deleted comment)
rhienellethrhienelleth on October 21st, 2008 07:56 pm (UTC)
Already did. Bank card is done, and the charge is disputed. Interesting link, there...looks like he went to jail for that. Wonder if someone else took up the name?
Fatemafatema on October 21st, 2008 11:29 pm (UTC)
That's both scary and horrible. I hope you sort it all out the best you can.
(Anonymous) on October 22nd, 2008 07:31 pm (UTC)
I hope this helps
I just recently purchased Microsoft Office directly from Microsoft's site. My credit card bill showed: "DRI MSOCON BUYUSA HTTP SUPPOR..."

DRI stands from Digital River Incorporated. Which essentially is used for a ton of companies that sell their software and technology products online (http://www.digitalriver.com)

My guess would be that MSOCON stands for Microsoft Office Online. I don't know what the "CON" stands for.

BUYUSA I think is just a company that helps eCommerce syndicates like DRI sell and receive products internationally. (http://buyusa.gov)

I hope that helps.

-Ben
rhienellethrhienelleth on October 22nd, 2008 07:34 pm (UTC)
Re: I hope this helps
It does, thank you! I definitely know we haven't purchased any software packages recently, or anything else from Microsoft. This confirms beyond a doubt that someone got hold of our debit information and was up to no good.
Re: I hope this helps - (Anonymous) on October 22nd, 2008 11:23 pm (UTC) (Expand)
Re: I hope this helps - (Anonymous) on November 1st, 2008 08:13 pm (UTC) (Expand)
(Anonymous) on October 26th, 2008 12:24 am (UTC)
MS?
When I bought MicroSoft Office, the charge on my card appeared as being from DRI MSOCON BuyUSA.
(Anonymous) on November 1st, 2008 10:21 am (UTC)
Happened to Google "DRI MSOCON BuyUSA" and came across your website and I questioned the charge too. It turns out for me it was Microsoft Purchase for some upgrade to Microsoft Publisher, wanted to let you know.
(Anonymous) on November 5th, 2008 05:54 pm (UTC)
I just bought office online as well and googled DRI MSOCON BuyUSA b/c I had no idea what it was. Thanks to whoever started this thread
(Anonymous) on November 5th, 2008 06:36 pm (UTC)
DRI MSOCON BUYUSE
Thanks so much for posting your experience with this fraudulent charge. I just notice the same charge on my latest visa statement!
rhienellethrhienelleth on November 5th, 2008 06:37 pm (UTC)
Re: DRI MSOCON BUYUSE
It must be something new the ID thieves are doing, as many hits as this entry has received since I originally posted it.

Actually, I should update it to reflect how everything turned out.
Re: DRI MSOCON BUYUSE - (Anonymous) on November 6th, 2008 09:43 pm (UTC) (Expand)
Re: DRI MSOCON BUYUSE - rhienelleth on November 6th, 2008 09:45 pm (UTC) (Expand)
(Anonymous) on November 15th, 2008 04:59 am (UTC)
I had an odd charge pop up on my credit card statement and came across this post trying to figure out what it was...and thankfully it jogged my memory.

DRI MSOCON BuyUSA *is* a legit name - for purchasing Microsoft's Office package from their website. I'd made the purchase way back at the beginning of October and didn't remember it until now.

Just wanted to say that seeing this doesn't necessarily mean it's a fraudulent charge - if you purchased anything from Microsoft then you've been rightly charged, it's not a scam company. Of course, if you *haven't* purchased anything from Microsoft and you get this on your bill ; ; uh oh.
(Anonymous) on November 17th, 2008 02:29 am (UTC)
Charge!!
I have this charge as well and have not purchased anything in that amount! The only thing I have done office related was download the trial recently - but I didn't even enter my card information.
(Anonymous) on November 25th, 2008 12:08 pm (UTC)
that is what microsoft uses for software update billing
(Anonymous) on December 2nd, 2008 08:51 am (UTC)
I just received this charge on my bank account for $170, all to the DRI MSOCON-BuyUSA. I certainly have not purchased MS Office. I'm going to my bank today to sort this out.
(Anonymous) on January 25th, 2009 04:17 pm (UTC)
dri msocon
I had a similar charge for MS Office 2007, which I bought when it first came out. The email listed on the charge was from a yahoo account "andiretousignant@yahoo.com" and I found out there's a andy tousignant that works at united healthcare, which is my insurance company. Coincidence? Maybe, but the healthcare company has all the information for fraud (credit card from co-pays, phone numbers, social security and addresses).
(Anonymous) on February 19th, 2009 02:07 pm (UTC)
Credit from DRI MSOCON BuyUSA http suppor
here's an odd variation on the theme, I just received a $6.60 credit along with an "International Fee Credit" from DRI MSOCON... anybody see a credit coming back from them? I upgraded from trial to purchased MS Groove via Digital River transaction and they for some reason decided to give this small amount of money back. the problem is that my bank is entirely bewildered by this because it is a credit not a debit and it has taken an hour on the phone to find somebody to talk to.

thanks for the informative thread. this collective info was a big help in light of my bank's lack of help. plus it gave me something to read while touring the online bank merry-go-round.
(Anonymous) on February 20th, 2009 02:19 am (UTC)
Re: Credit from DRI MSOCON BuyUSA http suppor
I also just received a credit for $3.12. I upgraded a MS product months ago.
Re: Credit from DRI MSOCON BuyUSA http suppor - (Anonymous) on April 11th, 2009 11:04 pm (UTC) (Expand)
(Anonymous) on April 12th, 2009 07:15 pm (UTC)
MSOCON-BuyUSA
I had purchased Microsoft Office Home and Student 2007 in January, 2009, online and at the end of March, had been getting nothing but error messages when I try to use MS Office Word. Nothing had been done out of the ordinary and even friends who work for computer support services did not know how to fix the problem. I was living in Las Vegas, NV, when I purchased the product. Now I live in Elizabethtown, KY, and no longer with the credit union who issued the debit card that I used to purchased the product with. So, that's my loss. I had since uninstalled MS Office from my laptop.
(Anonymous) on July 29th, 2009 07:12 pm (UTC)
DRIMSOCONBuyUSEhttp:://support
I had 3 charges on my credit cart bill. I called Microscoft and they did not have any purchases made from me for those dates and the charges.
I have changed my card number and am looking into the charges.

(Anonymous) on October 11th, 2009 03:43 pm (UTC)
PURCHASE DRI*MSOCON-BuyUSA 08/13
DR is a Micosoft reseller. They work also with Digital River. I bought MS Office 2009 from them. The price and the charge was OK to the penny. But also I was thrown by the charge first and only this site cleared it up for me. Thanks for the site owner! They sent me also an email:

Here is the information you requested about your MSOCON-BuyUSA account.

*******************************************************
Login Id: Aaaaa@zzzz [changed]
Password: 123456 [changed]

If you have any questions, please send an email to
msoffice.us@trymicrosoftoffice.com.

Thank you for visiting our site and don't forget to visit us again at
http://buy.trymicrosoftoffice.com/buyusa/ to see what exciting new items
we have added at special rates.

Sincerely,

Customer Care
MSOCON-BuyUSA