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12 January 2009 @ 09:58 am
 
On behalf of a friend:

Say, hypothetically, you have a Macbook that is less than a year old. And say you have cats that like to get up on counters. And say one of these cats accidentally knocked over a glass full of water into your Macbook, frying it.

Apple will probably not fix it, am I right?
 
 
 
reluctant pop-punk heart-throb: Misc: Ruby Slippers - tableausiryn99 on January 12th, 2009 06:11 pm (UTC)
If it's less than a year old, it should still be covered under the Apple warranty. If she can take it to an Apple store, she should - just in case they can repair it.
rhienellethrhienelleth on January 12th, 2009 06:36 pm (UTC)
I have advised her to do so. Thanks!
-peartreealley on January 12th, 2009 06:17 pm (UTC)
Apple Care. Here is the link to the warranty program for details.

Apple may be able to fix it, but I don't think they'll do it for free. A quick scan didn't seem to imply they covered accidental damage, just premature hardware failure.
rhienellethrhienelleth on January 12th, 2009 06:37 pm (UTC)
Yeah, I'm not sure if she has it. I have it on ours, but IDK much about the difference between applecare and apple's usual 1 year warranty.
a joyful girl getting loud: [av] all i ever learned from loveperi_peteia on January 13th, 2009 01:47 am (UTC)
The same thing happened to me. Unless she got the special extra warranty then liquid damage voids the warranty and they'll charge to fix it.

BUT if she just turns it off, removes the battery, carefully wipes off any excess moisture she can, and then lets it dry for a day or two before turning it back on it might work again.

Which is also what I did with the Macbook I am typing to you from AT THIS VERY MOMENT.